Managed Hosting & Carefor Websites We Build
After launch, we can continue to host, maintain, monitor, and support your website or digital platform — so you don't have to manage the technical side yourself.
A cleaner, safer, lower-friction way to keep your website running properly.
What's Included
Managed hosting and care is a scoped support service — not unlimited everything. The specifics of what is covered are defined per plan and per project.
What This Is Ideal For
Business owners who want one point of responsibility after launch.
Clients who do not want to manage hosting, deployments, updates, and troubleshooting themselves.
Businesses that want continuity and peace of mind after launch.
Teams without internal developers or a dedicated technical resource.
Hosting & Care Plan Options
All prices shown — no VAT charged. Plans billed monthly or annually and begin after your website launches. A written agreement confirms your exact scope before any plan starts.
Essential Care
Solid foundation. Reliable continuity.
or £490/yr (save £98)
- Managed cloud hosting (SSL, CDN, auto-scaling)
- Daily automated backups — 30-day retention
- Uptime monitoring with 99.9% SLA
- Monthly security scan & report
- Core platform updates & maintenance
- 1 hour content updates per month
- Email support — 48hr response target
- Monthly performance summary
Support: Mon–Fri 9am–5pm
Response target: 48 hours
Content changes: 1 hr/month
Ideal for: small sites under 10k visits/mo
Growth Care
More capacity. Higher priority.
or £990/yr (save £198)
- Everything in Essential Care
- Priority support — 24hr response target
- 3 hours content updates per month
- Monthly SEO health check + keyword report
- Google Analytics review & insights call
- AI chatbot maintenance & tuning
- Blog post publishing (up to 2/month)
- New page additions (up to 1/month)
- Phone & WhatsApp support access
Support: Mon–Fri 9am–6pm
Response target: 24 hours
Content changes: 3 hrs/month
Ideal for: growing SMEs, 10k–50k visits/mo
Managed Partner
Full technical partnership. Ongoing involvement.
or £2,490/yr (save £498)
- Everything in Growth Care
- Dedicated account manager
- Unlimited content updates
- Weekly SEO optimisation
- Monthly strategy call (1 hour)
- AI content generation — 4 posts/month
- New pages & features (up to 3/month)
- Same-day priority response
- Quarterly website redesign review
- Annual full website audit
Support: 7 days, extended hours
Response target: same day
Content changes: unlimited
Ideal for: established businesses, 50k+ visits/mo
All plan details, pricing, and SLAs are confirmed in writing before engagement begins. Overage rates apply for work outside the agreed monthly scope.
What happens if you want to move later?
By default, we host and manage the websites and systems we build for clients. This gives clients a simple, fully supported route after launch with one point of responsibility.
However, if a client prefers to use their own hosting stack, or wants to migrate away later, we support a professional handoff process. Clients are not trapped.
The commercial principles below apply to all projects we deliver:
Commercial Principles
Client content and brand assets belong to the client.
Bespoke deliverables are governed by the project agreement.
Third-party accounts (domain, Stripe, analytics, etc.) should ideally be in the client's name where practical.
Hosting and support is a managed service — not a hostage arrangement.
Migration and handoff can be offered as a scoped paid service where appropriate.
What Handoff Can Include
- ▸Source code export or repository handoff (where applicable)
- ▸Asset export — images, fonts, brand files
- ▸CMS or database export (where applicable)
- ▸Environment and configuration handover guidance
- ▸List of key third-party services used
- ▸Deployment notes and infrastructure documentation
- ▸Optional migration assistance (scoped separately)
What Handoff Does Not Include
- –Third-party paid licences not owned by the client
- –Proprietary internal workflows or tools used by Product Systems AI
- –Future support beyond the agreed handoff scope
- –Infrastructure under Product Systems AI's own master or reseller accounts, unless specifically migrated
All handoff and migration scope is agreed in writing before work begins.
