Service

Managed Hosting & Carefor Websites We Build

After launch, we can continue to host, maintain, monitor, and support your website or digital platform — so you don't have to manage the technical side yourself.

A cleaner, safer, lower-friction way to keep your website running properly.

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What's Included

Managed hosting and care is a scoped support service — not unlimited everything. The specifics of what is covered are defined per plan and per project.

Managed hosting environment
Deployment management
Uptime monitoring
Regular backups
Core security checks
Technical maintenance & routine updates
Bug triage & performance oversight
Support access

What This Is Ideal For

Business owners who want one point of responsibility after launch.

Clients who do not want to manage hosting, deployments, updates, and troubleshooting themselves.

Businesses that want continuity and peace of mind after launch.

Teams without internal developers or a dedicated technical resource.

Hosting & Care Plan Options

All prices shown — no VAT charged. Plans billed monthly or annually and begin after your website launches. A written agreement confirms your exact scope before any plan starts.

Essential Care

Solid foundation. Reliable continuity.

£49/mo

or £490/yr (save £98)

  • Managed cloud hosting (SSL, CDN, auto-scaling)
  • Daily automated backups — 30-day retention
  • Uptime monitoring with 99.9% SLA
  • Monthly security scan & report
  • Core platform updates & maintenance
  • 1 hour content updates per month
  • Email support — 48hr response target
  • Monthly performance summary

Support: Mon–Fri 9am–5pm

Response target: 48 hours

Content changes: 1 hr/month

Ideal for: small sites under 10k visits/mo

Most Popular

Growth Care

More capacity. Higher priority.

£99/mo

or £990/yr (save £198)

  • Everything in Essential Care
  • Priority support — 24hr response target
  • 3 hours content updates per month
  • Monthly SEO health check + keyword report
  • Google Analytics review & insights call
  • AI chatbot maintenance & tuning
  • Blog post publishing (up to 2/month)
  • New page additions (up to 1/month)
  • Phone & WhatsApp support access

Support: Mon–Fri 9am–6pm

Response target: 24 hours

Content changes: 3 hrs/month

Ideal for: growing SMEs, 10k–50k visits/mo

Managed Partner

Full technical partnership. Ongoing involvement.

£249/mo

or £2,490/yr (save £498)

  • Everything in Growth Care
  • Dedicated account manager
  • Unlimited content updates
  • Weekly SEO optimisation
  • Monthly strategy call (1 hour)
  • AI content generation — 4 posts/month
  • New pages & features (up to 3/month)
  • Same-day priority response
  • Quarterly website redesign review
  • Annual full website audit

Support: 7 days, extended hours

Response target: same day

Content changes: unlimited

Ideal for: established businesses, 50k+ visits/mo

All plan details, pricing, and SLAs are confirmed in writing before engagement begins. Overage rates apply for work outside the agreed monthly scope.

Ownership & Migration Policy

What happens if you want to move later?

By default, we host and manage the websites and systems we build for clients. This gives clients a simple, fully supported route after launch with one point of responsibility.

However, if a client prefers to use their own hosting stack, or wants to migrate away later, we support a professional handoff process. Clients are not trapped.

The commercial principles below apply to all projects we deliver:

Commercial Principles

Client content and brand assets belong to the client.

Bespoke deliverables are governed by the project agreement.

Third-party accounts (domain, Stripe, analytics, etc.) should ideally be in the client's name where practical.

Hosting and support is a managed service — not a hostage arrangement.

Migration and handoff can be offered as a scoped paid service where appropriate.

What Handoff Can Include

  • Source code export or repository handoff (where applicable)
  • Asset export — images, fonts, brand files
  • CMS or database export (where applicable)
  • Environment and configuration handover guidance
  • List of key third-party services used
  • Deployment notes and infrastructure documentation
  • Optional migration assistance (scoped separately)

What Handoff Does Not Include

  • Third-party paid licences not owned by the client
  • Proprietary internal workflows or tools used by Product Systems AI
  • Future support beyond the agreed handoff scope
  • Infrastructure under Product Systems AI's own master or reseller accounts, unless specifically migrated

All handoff and migration scope is agreed in writing before work begins.

Need a build with ongoing support?

Talk to us about managed hosting and care. We'll explain what's included, what it costs, and whether it's the right fit for your project.

Elodie